We are a small team, manufacturing and shipping a large volume of product.  Most of our days are spent focused on production and keeping lead times as reasonable as.  We will do our best to get back to you as quickly as possible, but please allow a few days for us to get back with you.  It takes a lot of time to work through all of the messages in order.

We get dozens of messages every day, so in order to help us stay efficient in answering emails, please adhere to the following:

• Direct all inquiries on custom jobs to our CUSTOM SHEATH page.
• Please do not email asking for a status update if your order is within the quoted lead time of 14 days (you can check the status of your order by the date you ordered here: ORDER STATUS)
• If you are referencing an order (currently in production or completed), please include the order number in the confirmation email that you received after your purchase.

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