ATTENTION
ALL OF THE MAILING SERVICES ARE CURRENTLY BOGGED DOWN, WHICH IS CAUSING MAJOR DELAYS. THE TRACKING NUMBER THAT YOU RECEIVED VIA EMAIL IS THE SAME ONE THAT WE CAN SEE. WE HAVE SHIPPED CLOSE TO 20,000 PACKAGES THIS YEAR AND NOT ONE HAS BEEN LOST IN THE MAIL. PLEASE HAVE SOME PATIENCE WITH THE MAIL SERVICE, THE DELAYS ARE FRUSTRATING FOR US TOO!
ALL OF THE MAILING SERVICES ARE CURRENTLY BOGGED DOWN, WHICH IS CAUSING MAJOR DELAYS. THE TRACKING NUMBER THAT YOU RECEIVED VIA EMAIL IS THE SAME ONE THAT WE CAN SEE. WE HAVE SHIPPED CLOSE TO 20,000 PACKAGES THIS YEAR AND NOT ONE HAS BEEN LOST IN THE MAIL. PLEASE HAVE SOME PATIENCE WITH THE MAIL SERVICE, THE DELAYS ARE FRUSTRATING FOR US TOO!
Your questions and concerns are important to us!
We are a small team, manufacturing and shipping a large volume of product, and most of our days are spent focusing on keeping orders heading out in a reasonable time frame. We will do our best to get back to you within 1-2 business days of your submission. We do get a lot of messages every day, so in order to help us stay efficient in answering emails, please adhere to the following:
We are a small team, manufacturing and shipping a large volume of product, and most of our days are spent focusing on keeping orders heading out in a reasonable time frame. We will do our best to get back to you within 1-2 business days of your submission. We do get a lot of messages every day, so in order to help us stay efficient in answering emails, please adhere to the following:
- Direct all inquiries on custom jobs to our CUSTOM SHEATH page.
- Please do not email asking for a status update if your order is within the quoted lead time of 14 days (you can check the status of your order by the date ordered here: ORDER STATUS)
- If you are referencing an order (current or completed), please include the order number that you received in the confirmation email that you received after your purchase.
